Effective Date: 01/12/2024
Planet Jackpot Ltd (“we,” “us,” or “our”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and participate in our competitions.
By using this website, you consent to the practices described in this policy.
1. Who We Are
1.1 Planet Jackpot Ltd is a company registered in England and Wales, with the registered office at Tan y coed, Llantysillio, Llangollen, LL20 8DE.
1.2 We act as the Data Controller for the personal data collected on this website.
2. What Data We Collect
We may collect and process the following personal data:
- Identity Information: Full name, date of birth, and contact details (e.g., email address, phone number).
- Payment Information: Billing address and payment details for entry fees.
- Technical Data: IP address, browser type, and device information.
- Usage Data: Details of your website interactions, including cookies and analytics data, should our cookies be accepted by the user.
- Competition Data: Answers, submissions, and other information required for participation.
3. How We Collect Your Data
We collect data:
- Directly from you when you register, enter a competition, or communicate with us.
- Automatically through cookies and tracking technologies when you browse the website.
4. How We Use Your Data
We use your personal data for the following purposes:
- To manage and operate competitions, including entry processing and winner selection.
- To process payments and issue prizes.
- To communicate with you, including competition updates and notifications.
- To ensure the website operates effectively and securely.
- To comply with legal obligations and resolve disputes.
5. Lawful Bases for Processing
Our use of your personal data is based on one or more of the following lawful bases:
- Contractual Obligation: To fulfil our agreement with you when you enter competitions.
- Legal Obligation: To comply with UK laws and regulations.
- Legitimate Interests: To improve our services and prevent fraudulent activity.
- Consent: Where you have explicitly agreed (e.g., for marketing communications).
6. Data Sharing
We may share your personal data with:
- Service providers assisting with payment processing, IT services, or prize delivery.
- Legal and regulatory authorities if required by law.
- Third parties involved in investigations of fraud or misuse of our services.
We will never sell your personal data to third parties.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of incomplete or inaccurate data.
- Erasure: Request deletion of your data where there is no legal reason for us to keep it.
- Restriction: Request suspension of processing your data.
- Data Portability: Request transfer of your data to you or a third party.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us using the details below.
9. Cookies
Our website uses cookies to enhance your experience. For more details on how we use cookies and how to manage your preferences, please see Planet Jackpot’s Cookie Policy.
10. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: infoplanetjackpot@gmail.com
Address: Tan y coed, Llantysillio, Llangollen, LL20 8DE.
If you are dissatisfied with how we process your data, you can also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.